I work a few nights a week at California Pizza Kitchen. I quite enjoy the extra cash and the knowledge that I get to go home each day with my money, instead of waiting every two weeks for a paycheck which requires a bank trip. I have fun most days, plus, it keeps me busy, which is good for me. While I can say I am far from the perfect server, and it is definitely not my chosen career path (hence why I have two other “day” jobs), serving has some major challenges. The biggest challenge is the customers. Now, I know most of you probably don’t even realize how you may be making your server’s life more difficult, so I am just going to give you all some nice little dining out tips, so you aren’t that customer.
1- Tipping is NOT optional at a sit down dining establishment. This may be a surprise to you, but servers in all but a small handful of states get an hourly wage of $2.13 an hour. The lovely federal and state governments have decided that “tipped” employees can make that low of an hourly wage because their tips will make up for it. What is more, if you look around and notice that there are hosts, bartenders, and bussers in the restaurant as well, your server actually has to tip them at the end of the night for their help (some restaurants even tip share with the cooks). When you don’t tip your server, your server ends up paying for the opportunity to serve you, because regardless of whether you tip them or not, they have to tip the hosts and bussers. How many of you have to pay your coworkers? Ya, not many… Be warned. Servers memorize the faces of the people who don’t tip and tell each other when they see you. You may get stellar service the first time you go to a restaurant, but you won’t ever again after that.
2- Tip your server 18% minimum, that being 18% of the bill’s total pre-tax. Yep, that is the new minimum. Because your server is tipping out a good portion of the money you pay them, your tip dissipates pretty quickly. If you want your server to see any of it, tip 18%. 20% is for good service. 20%+ if it was exceptional. If your server really is a cracked up idiot, tip 15%. They really won’t see that money after tip out, but they didn’t lose money for showing up to work. Oh, and don’t rely on that $2.13 an hour to help cover your server’s time. It is eaten up by taxes and you will be hard pressed to find a server who ever actually sees a paycheck. If you drink, NEVER tip less than 20%, as your server is also going to share their tip with the bartender. Don’t punish the bartender for anything you don’t like about your server.
3- Be kind to your server. Your server is your advocate with the kitchen. They tell them what to make you with any modifications you made and also look at your food before taking it out to make sure it is what you ordered. Don’t go pissing them off. Snapping at your server is rude. Don’t treat them like they are stupid. Plenty of smart, educated people find themselves serving at some point. If they come to your table to take your order, listen to them. If they ask you what to you want to drink, answer, don’t stare blankly and test their mind reading skills. If they have hot plates in their hand and have forgotten who has what and have to ask, listen and respond when they say the name of the dish you ordered. On that same note, if your food took a long time, it is probably not the server’s fault. The server is not cooking your food. Don’t give them attitude if it takes too long. If it took forever and your food came out cold, it probably is their fault because it sat in the kitchen long after it was cooked, in which case, talk to a manager. Really, if there is a problem, USE YOUR WORDS. Nobody can help you if you don’t say something. There’s no reason for you to be mad, and most restaurants have policies to take care of you.
4- If you are a camel, let your server know and they can bring you more than one drink at a time. Seriously. Some people suck down soda like it is Fat Tuesday. I don’t know how or why, but if you do this, don’t get annoyed if your drink sits empty for 10 seconds. Your server has other people to attend to and can’t run to your need every time you drink your soda at warp speed.
5- Do not stay past closing time. Your server wants to go home at some point. Just don’t do it. Similarly, don’t “camp” at your table. You are taking away money from your server, because another table could come and eat and tip. If you are going to sit for hours, tip accordingly. You’re not entitled to sit there.
6- Servers don’t write the menus. Don’t give them attitude if you don’t like something that changed or there is a lack of something you consider a necessity (french fries and Dr. Pepper are two things I get attitude for the most). You picked where you ate. Deal with it.
7- Be aware that there are other diners. You may not think this affects your server, but it does. If you are loud and obnoxious, you are ruining the experience of the person at the table next to you, who will likely take it out on your server. Also, how many times has a server come to your table asking if you were ready to order, and you say yes, meanwhile you are not and you take 10 minutes of their time while you deliberate? That is definitely not cool. Someone at the table next to you is getting pretty irate because they want to be cashed out and you are holding the server hostage and there goes their tip. If you’re not ready, say so. They’re not going anywhere. They will come back for you. Oh, and if you have kids, keep them in their seats and take them to the foyer or outside if they are crying. Non-parent diners get very annoyed by rowdy kids.
8- Don’t speak for the table, Ex: “We all want water.” It is annoying, unless you are a parent. In which case, please by all means speak for your shy child. I don’t have time for you to give them a pep talk. Just tell me what they want and teach them bravery elsewhere.
9- If you are in a hurry, ask your server for what food takes the least amount of time. Don’t show up on a busy night and expect to have your food at McDonald’s speed when it has to have time to cook. If you are in a hurry, order it to go or get something that your server says will take less time to prepare. You are the person who didn’t plan accordingly. Don’t get mad if the restaurant can’t accommodate your schedule. Oh, and if you do end up taking your food to go or going to the “Take Out” counter, you still need to tip.
10- Don’t take pens. I don’t care how nice the pen is. It isn’t yours. That is stealing.
That feels good to get off my chest. Even if I educated just ONE solitary soul, I have helped a server somewhere. And that is worth my share of good server karma!







